As a leader, I needed to engage my team and encourage them to work in partnership with the rest of the business. I wanted to be a champion for HR and see the function deliver real business benefit – seeing challenge as a form of learning, rather than a problem. Pharos helped me marshal my thoughts and develop my skills and confidence to make that happen.

The results speak for themselves. Working with Pharos, the HR team’s culture was transformed from one that was closed, political and competitive into one which is connected, flexible and mutually supportive - where HR is truly influential within the business.

As a result, I feel confident to influence the strategic direction of a business because I have a greater awareness and understanding of how to manage complexity within an organisation. I have the insight and capability to facilitate a culture of trust and responsibility.